AST (now EQ) sent a personal Welcome Letter and Account Statement to the mailing address on file. These documents contain all the necessary account information needed to access your account with AST (now EQ).
Step 1: Visit Innovative Platforms for Shareholders | EQ (equiniti.com)
Step 2: Click LOGIN located under Individuals. This is for Individual shareholders and employee plan participants.
Step 3: To Login, Click LOGIN under Shareholder Central to input credentials and access Shareholder Central.
Step 4: To Register, Click First Time Registration under Shareholder Central and complete the short registration process to create your unique login ID. *Please note that new registrations are not currently being accepted on Shareholder Central, we appreciate your patience and apologize for the inconvenience. Please contact AST (now EQ) on the dedicated number 877 248 6416 for account balances or any other questions you may have.
NOTE: If you are a non – U.S. shareholder please select Registration for Non-US Holders on the top of the page and complete the short registration process. You will need to know the AST (now EQ) Company Number which is printed on the bottom right-hand corner of your Welcome Letter. Your PIN number will then be mailed to the address of record for the account.
NOTE: If you are unable to log into your account, it may be that your Social Security Number/TIN is not on file with AST (now EQ). You will need to complete and return the tax form, W9 form (domestic shareholders), W8 BEN (foreign individual), or W8 BEN-E (foreign entity). The forms are available at https://equiniti.com/us/ast-access/individuals. Once AST (now EQ) receives your tax form your account will become certified, and you can access your account online.
You must send a hard copy of the completed tax form by mail to AST (now EQ) at the mailing address below:
Shareholder Mail Inquiries:
C/o EQ (formerly AST)
6201 15th Avenue
Brooklyn, NY 11219